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Documentation > BusinessVoIP FAQ
What is BusinessVoIP?
BusinessVoIP is a VoIP phone line and phone number for your Prophecy Server that you can use
to call to, or receive calls from, any US-based phone.
What is Prophecy?
Prophecy is a robust SIP-based application server that supports VoiceXML,
CCXML, and CallXML applications. It's easy to download and install, and basically
lets you run the Voxeo VoiceCenter directly from your local server.
Click here to download and learn more about Prophecy
How does BusinessVoIP work?
Prophecy 8 (version 8.0.90.0 and higher) automates the BusinessVoIP configuration by
registering your Prophecy server with your Evolution account. Once you've mapped
your Prophecy server to your Evolution account, you'll see new Call Routing options
in each of your Prophecy 7.0 (and higher) voice applications. The Call Routing options
give you the ability to send all of your calls to the Voxeo
hosted network or to your Prophecy server(s).
It also provides an option to failover your call traffic to the Voxeo
hosted network in the event that your Prophecy server(s) cannot be reached.
How much does BusinessVoIP cost?
Voxeo is offering BusinessVoIP for free at
this time, so can try it out! Oh, and Prophecy is also free for 2 ports!
How do I get BusinessVoIP?
If you haven't already, you'll need to download and install Prophecy.
Likewise, if you don't have an Evolution account yet, you'll need to register for a free account.
Once you have an Evolution account and Prophecy is installed do the following:
1. Open your Prophecy Home Page (right click on the Prophecy tray icon) and click on the Administration link. This will open your Prophecy Management Console.
2. Once you've opened your Prophecy Management Console, click on the VOIP menu item and select BusinessVOIP from the list of VOIP Providers
3. Add your Evolution account to the Evolution Account Mappings and fill in the information at the top of the page VOIP page. When finished, click Save Changes and restart your Prophecy Server.
4. Once you have successfully mapped your Evolution account to your Prophecy server, you'll see your Prophecy server in the Call Routing tab for each of your Evolution voice applications.
5. That's all there is to it. You can now send call traffic to your Prophecy server via BusinessVoIP!
How do I know if it's working?
Easy! Simply dial one of the U.S. direct local phone numbers that are mapped to your voice application. You can manage these numbers at the Phone Numbers tab for each of your applications on the Evolution website.
Assuming you've set your application's Call Routing (on the Evolution website) to point to your Prophecy
server, your server should respond with the application at the URL's specified in the Evolution application manager.
Note: It may be necessary to disable your Microsoft Windows Firewall while using the BusinessVoIP service.
Be sure that you have an alternate Internet protection enabled via your external network device.
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